Here are the 4 top features you want your telephone to have at the practice, and why: 1. Track missed calls. Make sure that any missed calls from your patients are tracked so they can be called back, especially if the patient needs urgent treatment. Having this feature will help your patients feel valued, and […]
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Connecting with the Community Our team arrived at LinkedIn local 9 all kitted up in the new KSM Telecom uniforms. What a joy it was to reconnect with familiar faces after such a long time apart due to the pandemic. We would like to thank Ian Gribble, for hosting the event, and to The Elizabeth […]
It can be very challenging to want to start a new business especially when something is holding you back from taking that first leap. If this is you, then carry on reading! Here are 5 key tips to consider when starting a new business. Tip 1 – Recognise your strengths and utilise them in your […]
“We are not asking for money, we are asking for resource – time” View The Monica Appeal PDF – Information and Contact Details Contents Michael J Thornton, our Managing Director had the great pleasure of speaking about the Monica Appeal where he emphasised the importance of helping and supporting charities. One of our strongest values […]
The Importance of Cyber Security As technology develops, the risk of a cyber security attack increases for everyone, not just your business. A study by Soltan Mohammadi, Asadi et al. suggests that humans are responsible for 80% of the cyber security attacks, and according to Metalidiou (2014), 63% is due to technology weaknesses. This means […]
Creating the ideal remote work environment for your employees – Hybrid working solutions We all know by now some of the benefits and drawbacks of working from home. Ranging from saving costs for your business, and travel time for your employees, but how can you as the business owner or manager help make remote-work more […]